Operational excellence is the buzzword for most organisations looking for a sustainable improvement of their key performance metrics. Operational excellence emphasises on the synchronised application of principles, systems and tools such as Lean Six Sigma, Guided Innovation and KPI Management towards a long-term change in organisational culture. These operational excellence initiatives need to be aligned with the organisation’s strategic business objectives, meaningful and able to achieve the real business results with Neville Clarke’s Operational Excellence (OPEX) model.
Neville Clarke’s OPEX model focuses in harmonising the 4 core components, namely Financial Gains, Customer Needs, Operational Process Improvement and People Development, with the objective to enable business sustainability.
Our OPEX model seeks to achieve and maintain a balance between the 4 core components. It is designed based on the fundamental concept of process management – Manage the inputs to get the desired output. Thus, in our OPEX model context:
Financial Gains = f (Customer Needs, Operational Process Improvement, People Development)
The tactical strategy of OPEX model works effectively by leveraging on the inter-connecting relationship of:
You have the option to get our standard offerings or have it customised in accordance to your budget. The choice is yours to make!
In this ever competitive environment, problem solving is an essential skill that most people require; be it at workplace or on a personal basis. At Neville Clarke, we believe where there are problems, there are opportunities for improvement. Having the right problem solving methodology and with both quantitative & qualitative tools used together, these will enable the problems to be solved effectively and efficiently in a timely manner.
Apart from our experiential learning through our problem solving training, Neville Clarke also provides hands-on coaching services to guide our clients through their problem solving journey faster by avoiding obstacles and diversions to reach your goals directly. With our experienced consultants, we are there to ensure that the projects are focused on the problem statement.
Our problem solving services include: