Operational excellence is the buzzword for most organizations looking for a sustainable improvement of their key performance metrics. Operational excellence emphasises on the synchronized application of principles, systems and tools such as Lean Six Sigma, Guided Innovation and KPI Management towards a long-term change in organizational culture. These operational excellence initiatives need to be aligned with the organization’s strategic business objectives, meaningful and able to achieve the real business results with BSI Neville Clarke’s Operational Excellence (OPEX) model.
BSI Neville Clarke’s OPEX model focuses in harmonising the 4 core components, namely Financial Gains, Customer Needs, Operational Process Improvement and People Development, with the objective to enable business sustainability.
Our OPEX model seeks to achieve and maintain a balance between the 4 core components. It is designed based on the fundamental concept of process management – Manage the inputs to get the desired output. Thus, in our OPEX model context:
Financial Gains = f (Customer Needs, Operational Process Improvement, People Development)
The tactical strategy of OPEX model works effectively by leveraging on the inter-connecting relationship of:
You can also choose to have these training options delivered in-house.
In this ever competitive environment, problem solving is an essential skill that most people require; be it at workplace or on a personal basis. At BSI Neville Clarke, we believe where there are problems, there are opportunities for improvement. Having the right problem solving methodology and with both quantitative & qualitative tools used together, these will enable the problems to be solved effectively and efficiently in a timely manner.
BSI Neville Clarke provides hands-on problem solving activities to help our clients have the problem solving skills to avoid obstacles and diversions to reach your goals directly. With our experienced teams, we are there to ensure that you walk away from the training able to focus on the problem statement.
Our problem solving services include:
Interested in discussing your requirements? Let’s talk.
Training / Online training / Capacity building