Neville Clarke Philippines for the last 20 Years...
With quality and international standards evolving continuously to meet market demand, Neville Clarke had also evolved through the years, from its humble beginnings of offering Quality Courses and eventually EHS Courses, Neville Clarke grew in the fulfilment of its mission to contribute to the industry growth and development through relevant, effective and innovative transfer of knowledge, enhancement of management competency with a thrust towards the achievement of business excellence. Alongside the “Evolution and Management Systems ”, Neville – Clarke Philippines Inc. had also continually evolved to adapt to the changing times, and as with “Quality” Neville Clarke continues and grows to become the preferred “Global Partner for Business Success”.
Knotting the pieces of development together and chartering with the industry the path to conformity, growth and sustainability. Neville Clarke’s journey which started 20 years ago when it offered its series of quality and certification courses in the Philippines has these footprints marked in all the trainings and services it had rendered throughout the years and across the various industries.
A problem arises in a manufacturing company where in recent weeks high machine breakdown were reported in the production floor – accumulating on average 15% of unscheduled downtime. Neville Clarke was asked to train & equip their employees with Root Cause Analysis problem solving methodology as part of the company’s continuous improvement effort to resolve process issues and improve productivity.
5S is a continual improvement philosophy that focuses on workplace organising to facilitate the achievement of Customer Delight and organisations KPIs such as Quality, Costs, Delivery, Safety, Morale and Productivity (QCDSMP), on a sustainable mode. It remains the foundation or launching pad for future and more complex improvement activities.
Blitz Kaizen is a methodology whereby implementation is given a ‘steroids effect’ to jumpstart the improvement activities to be rapid and results-oriented. Hence the term Blitz rapid, focused, short-term strike at the issues or problems to be tackled. Kaizen is a Japanese term and it meant small, incremental improvement. It also means ‘to take it apart, and put it back together in good conditions. Combining the two terms, Blitz Kaizen means “small, focus, incremental improvement at rapid pace”
A Lean project in Singapore
The company is part of a business concern that does design, manufacture, sales and service of scientific equipments used in the manufacturing industry.
Recently, management has decided to improve its process cycle time and reduce the non-value-added work so as to improve the overall productivity and efficiency of its operations. One such initiative is to improve the Equipment Sales Order Fulfilment Process, an important, high-pressured business process, with associated problems of high overtime and late deliveries.