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CONSULTANCY SERVICES Improvement Tools & Techniques Advanced 7 QC Introduction The 7QC tools are time-tested, excellent problem-solving techniques. The world renown Quality Guru, Mr. Kaoru Ishikawa once said, “More than 95% of the problems in a company can be solved by the 7 QC Tools. The Neville-Clarke 7 QC course combines Ishikawa’s techniques together with the problem-solving model by yet another Quality Guru, Deming, the advocate of the Plan-Do-Check-Act (PDCA) Cycle. These tools use statistical techniques and knowledge to accumulate data and analyse them. They help organise the collected data in a way that is easy to understand. Moreover, by using 7QC tools, specific problems in a process can be identified. Benefits of Implementation The organisation will be able to:
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