Operational Excellence
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Operational Excellence

Key Performance Management (KPM)

Introduction

Every organization strives for excellent performance in the market place. A successful organization possesses the culture of setting clear expectations for organizational performance as well as structured reviews and monitoring to ensure that they are met.

Key Performance Indicators (KPI) provide the organization with the needed direction, motivation, as well as the means to measure the health of the organization. Good KPIs are specific, measurable, aligned to the organizational vision, and provide the impetus to shape strategies and plans.

'Can a car do without
its engine? KPM is an
absolute essential for
all organisations '

Key Performance Management (KPM) extends beyond identifying the KPIs and addresses planning how to realise the KPI, managing the execution, measuring progress and attainment, as well as correction and corrective action.

Can a car do without its engine? KPM is an absolute essential for all organisations; be it a start-up looking to bring their business to the next level, or a matured organization that seems to be in a limbo or have lost its focus.