Organisational Excellence initiatives needs to be aligned with an organisation's strategic business objectives, to be meaningful and to achieve real results. The objective is to evaluate, develop and deploy a set of optimisation methods, moulding our clients into a cohesive and efficient world class organisation.
Neville Clarke assists organisations by developing effective solutions in the form of best practice in these four core approaches; Operational Excellence, Innovation, People Management and Cost Management.
This set of solutions focuses on achieving a balanced performance and results through a dynamic process management approach. These are measured in three basic parameters; faster, better and Lower costs. Here, the broad strategy in achieving excellence is to manage the processes through the four stages, ie Standardisation, Optimisation, Improvement and Reengineering.
This stage focuses on making processes more stable and predictable by reducing or even eliminating irrelevant variations and inconsistencies present in the current state. Doing so provides the necessary steps for further process improvements.
Optimisation utilises the advanced improvement techniques to achieve quantum leap improvements and push the process performance to the level of excellence .
Improvement sets about addressing challenges that are easily remedied and easier to implement. This allows the process to perform at a level better than the average.
This part of the solution is to provide an effective yet necessary change to the design of the process utilising tools from three areas, Design for Six Sigma , Design for Lean, Lean Manufacturing and Business Process Reengineering. The aim of this solution is bring about a world class performance level in any organisation’s manufacturing or service operations.
Best practices refer to a series of processes or activities that are the most effective in delivering significant results. The goal is that with a proper process in place, the result can be delivered quickly and simply.
Neville Clarke offers a wide range of innovation services in collaboration with Pera Innovation Ltd of the UK.
Pera is one of Europe's leading innovation and business support organisations with a presence in eight European countries. Established in the UK over 60 years ago as an industry association owned by the companies it serves, they now work to improve the growth and competitiveness of industry. Pera inspires and enables clients to transform their products, business processes and people beyond the reach of their competitors. They inspire others through thought leadership, enthusiasm, and the quality and creativity of thinking.
The Pera Vision – “To be a leader in enabling clients to grow successful and sustainable business through the application of innovation and talent on a global basis”.
Neville Clarke has been part of the Pera Innovation Network for over 16 years, and we will be happy to discuss bespoke solutions to your innovation needs.
People management is a critical element in any journey towards Organisational Excellence because people are the key in making any implementation achievable. People Management addresses how to get things done through the three groups of people, top management, middle management and the workforce.
The people at the top management act as set the direction and strategy of any organisation. They need to effectively engage people in the organisation so that they are committed and aligned in mind and behaviour towards the same direction.
The middle management people are tasked with project managing the deployment of the Organisational Excellence initiatives . In addition, they also need to effectively lead and engage people at all levels in the program as well.
People at the workforce level execute the deployment of an Organisational Excellence at shopfloor level. They are the ones that carry out the operational tasks. To make this effort more effective, teamwork is an important feature. A workforce with several problem solving skills competency, skills is highly regarded and facilitates an effective implementation teams!
Cost Management clarifies the financial principles and methods that guide the evaluation and selection of improvement projects while quantifying the financial benefits. The Pyramid Principal is applied in this area from a cost perspective. Each level has its own set of activities when implementing an improvement project.
The top management act as the steering committee in the medium and long term projects. As they are responsible for setting the course of the business direction, here they are also responsible for the business level savings for these improvement projects.
The middle management are concerned with the operational level cost savings (at Business Unit level) that is derived from any improvement projects. They also need to ensure that implementation of cost efficiencies are carried out as well.
The workforce group is primarily focused on project level savings. Their activities in any Organisational Excellence implementation look at the Cost of Quality reduction and process improvements, saving on time, resource and cost.