Six Sigma
Organisational Excellence > Operational Excellence / Six Sigma
'Six Sigma can dramatically improve your bottom line'
What is Six Sigma?
Sigma, σ , is used by statisticians to measure variation in any process. Six Sigma in turn means a very high quality level of 3.4 or less defects or errors per million opportunities for defects or errors in products or services. The beauty of Six Sigma is that it is both an engaging management philosophy with realm of possibilities, as well as a structured tool that can help any organisation achieve world class performance.
Six Sigma emphasises financial measures to prove the benefits. Process and quality improvements are quantified in financial terms and is also the basis used in project selection and prioritisation. Because of this strong relationship with financial performance, there is greater accountability and Top Management engagement.
The upshot is, in challenging the entire organisation to achieve a Six Sigma level of near perfection, Six Sigma captures the imagination and has proven to inspire dramatic improvements to the bottom line.
Six Sigma works using DMAIC process to solve problems, in collaboration with the steps in project cycle. Though DMAIC is often seen as a repetition, the path from Define to Control is not a fixed path. Instead the steps can be changed and the project team can evaluate the assumptions made on previous steps and find new things for the next steps.
Six Sigma DMAIC Phases
Define > Measure > Analyse > Improve > Control

What the organisation can expect from Six Sigma?
- the customer will receive a more consistent product, improved delivery and improved technical support leading to greater success.
- the company will benefit from large internal cost savings as operations become more consistent and efficient leading to greater market share and satisfied shareholders.
- the employees will gain greater job satisfaction from dealing with efficient operations.
- In short term - Better project management delivers breakthrough process improvements. A focus on the elimination of defects in all areas of business
- For long term - Better quality decision-making. A cultural shift in the perception of quality and increased use of data and analytical thinking. Using data to make decisions
How to get Six Sigma Certification?
Green Belt Certification Requirements
- Completion of Green Belt Training with a minimum attendance of 80% per phase
- Passing the examination at the end of each training week
- Completion of 1 Six Sigma project with reports to be submitted & approved by PNC Academy
- Project savings/ benefits achieved to be validated & endorsed by finance/ senior management as real gains for
the organisation
Each Green Belt candidate will be given a validity period of 8 months from completion of the phase 2 training to complete 1 Six Sigma project for certification.
Black Belt Certification Requirements
- Completion of Black Belt Training with a minimum attendance of 80% per phase
- Passing the examination at the end of each phase
- Completion of 2 Six Sigma projects with reports submitted & approved by PNC Academy
- Project savings/ benefits achieved to be validated & endorsed by finance/ senior management as real gains for
the organisation
Each Black Belt candidate will be given a validity period of 12 months from completion of the phase 4 training to complete 2 Six Sigma projects for certification.
Master Black Belt Certification Requirements
- Completion of training on Six Sigma Black Belt Modules
- A 3-Hour Examination on the Six Sigma Master Black Belt contents
- Coached and mentored 10 successful Black Belt projects.
Six Sigma Training Programmes
- Certified Six Sigma Black Belt (SSBB)
- Certified Six Sigma Green Belt (SSGB)
- Six Sigma Analysis of Variance (ANOVA)
- Six Sigma Champion
- Six Sigma Fundamentals : Understanding the DMAIC Approach
- Six Sigma Money Belt
- Six Sigma Yellow Belt
- Understanding Six Sigma
- Upgrading To Six Sigma Black Belt Programme
.... more training programmes are available here
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