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Telecommunications - TL 9000

Management System  > Standards / Industry Specific Management System Standards / Telecommunications - TL 9000

Overview of TL 9000

The TL 9000 Quality Management System (QMS) was created by QuEST (Quality Excellence for Suppliers of Telecommunications) Forum to meet the quality requirements of the worldwide telecommunications industry. TL 9000 certification helps assure buyers of consistent quality across all products and services. It helps to drive supply chain efficiencies. By selecting TL9000-certified suppliers, companies are assured that they have a QMS that has been systematically audited by an independent TL 9000 registrar. Furthermore, the unique measurement system facilitates data analysis against industry benchmark. It provides the basis for objective product or supplier evaluations to make fully informed supply decisions.

Release 5.0 of the TL 9000 Requirements Handbook will be effective from November 15, 2009. One year transition is allowed from November 15, 2009 to November 14, 2010, for which both Release 4.0 Requirements Handbook and Release 5.0 are valid. All audits conducted on or after November 15, 2010 would have to be to the Release 5.0 Requirements.

Three specific areas emphasised in Release 5.0 are risk management, supplier management, and design for manufacturability. The TL 9000 Quality Management System Requirements Handbook Release 5.0 also includes the new ISO 9001:2008 language.

Benefits of Implementing TL 9000

TL 9000 provides uncountable benefits - both tangible and intangible. A typical organisation would enjoy the following:

• fulfil one of the conditions of supply
• gain customer recognition and approval and open doors to the worldwide markets
• be able to measure, benchmark its performance and improve
• be able to provide telecommunications users with faster, better and more cost-effective services
• and ultimately, gain in customer satisfaction and retention.

TL 9000 Training Programmes

• Understanding TL9000 QMS Requirements
• TL 9000 Internal Auditing

.... more training programmes are available , call us for details.

Looking for consulting services?

Neville Clarke's consultancy services are designed to maximise benefits, provide cost effective and customer-focused solutions. Contact us to discuss your needs.

 
 Frequently Asked Questions (FAQs)