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EICC Labor and Ethics Internal Auditing Training
Posted under Malaysia on Tuesday, 28 October 2014

This October month, at the Gardens Hotel, Mid Valley City Kuala Lumpur, a fantastic participation from highly active delegates from various companies has shown the importance of EICC Labor and Ethics Internal Auditing Training.  As part of EICC Code requirement, periodic self-evaluation is necessary to ensure conformity to legal and regulatory requirements, the content of the Code and customer contractual requirements related to social and environmental responsibility.  In view of this, participants from Indonesia, Malaysia and Philippines, have their full attention in learning the much needed internal auditing for the purpose of periodic self-evaluation of conformance to EICC Code.

The 2-day course provides the competencies necessary for internal auditors to perform effectively in determining the effectiveness of the implementation of the EICC Code in the organisation, namely, for this case is the Labor and Ethics requirements.

Participants have the opportunity to test their skills in determining the non-conformance(s) that may exist in an organisation as part of the workshop during the learning sessions.  As the final output, delegates have leant on how to validate and report non-conformances where an organisation shall use them for continual improvement in the implementation of EICC Code. 

Combating Food Safety Risk Seminar, Johor Bahru
Posted under Malaysia on Tuesday, 28 October 2014

Neville Clarke – Johor Bahru hosted a seminar on Combating Food Safety Risk on 17 Oct 2014 at The Puteri Pacific Hotel Johor Bahru. This seminar attracted intense interest from a wide array of food manufacturers and food service providers within the state of Johor.

The topics were presented by our Food Management Systems Specialist – Mr. Ng Hang Seng and Ms. Jennifer Tan.
The seminar aimed to educate organisations in food supply chain the importance of having a robust food safety system in place which is essential to build consumers’ confidence in food safety throughout the food supply chain.
4 topics were shared; here are the recaps:
Towards GFSI Food Safety Management Systems
The speaker briefed on the overview of the GFSI recognised schemes and how these schemes can help to promote the improvement of food safety across the supply chain, aligning primary producers, processors, wholesalers and retailers, so that consumers around the world have the confidence to consume safe food. The speaker had also shared some insight on FSSC22000 certification scheme - one of the fastest growing schemes.

Food Defence versus Food Safety
The speaker pointed out the differences of food defence and food safety.  In today's world, where we lives with heightened awareness of possible threats of terrorism, there is an obligation to protect the nation's critical infrastructures. The food industry plays an integral part in protecting the nation’s food infrastructure. It is important that organizations in food supply chain understand food defence and how food defence applies to the industry.
Managing Food Allergens Today
The incidence of food allergies appears to be on the rise, this leads to the need to educate the organizations in food supply chain about food allergies, a potentially life-threatening medical condition. How food industry can help make the world a safer place for those with food allergies was shared by the speaker during the seminar.

Foreign Material Management
Foreign material management, it's a lot more than just foreign material exclusion. It involves prevention, detection, and control. Real life example and effective methods were shared during the seminar to deal with foreign material.

Thank you to those who joined us on-site at The Puteri Pacific Hotel Johor Bahru.

Speaking Facts with Data Tea Talk
Posted under Malaysia on Thursday, 09 October 2014

The “Speaking Facts with Data” tea talk session was successfully conducted at Neville Clarke (M) Sdn Bhd, Penang on 30th September 2014. It was the 2nd session for this particular topic after the first session in year 2013. This session was conducted by Alex Sow, as the speaker for the day, with support from Christina Khaw, Jessy Lai, Joyce Khoo, and Florence Ong. The session was attended by participants who were mainly from Quality and Human Resource, Parts Control and Software Programming Professional. They were from various manufacturing industries such as Precision Cleaning, Thermal Spray Coating, labeling solutions, and Audio Products.

A lot of discussions and sharing on the real life problems to common issues faced in decision-making, data collection and analysis were brought up during the session. This includes discussion on what tools to be used to analyze data including getting the right facts to make the right decision.

An interesting topic was brought up by the participant on poor performance of night shift operators that allows escapees to reach customer’s site. The common question posed was whether the night shift operators are not able to detect the bad part from the inspection or do they accept the bad part as a good part? The next question was ‘How to maintain the consistency of operators’ performance to ensure sustainable performance’?  This was when the speaker, Alex Sow, facilitated the session to enable the participants seek the truth by analyzing the issues carefully by shortlisting potential causes by asking leading questions, ‘Are the same operators working in the same shift have this performance of under-rejecting the parts? If yes, why did it only happen during night shift for this working shift?’ Interestingly for the particular issue, they managed to zoom in the root cause of the issue to the affected operators within the shift. Thus, once root cause has been identified and verified, the speaker’s advice was to the take appropriate actions to overcome the problem.

At the end of the session, participants appreciated the decision-making process by means of speaking facts with data.


(From left: Florence Ong, Helmi, Rafina Hamid, Alex Sow, Yusnani Othman, Alan Soo, Mr. Ong, Christina Khaw)