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QMS Managers (QMR) Skills Development

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The role of  the appointed management representative of a company is recognized as one of the important ingredient for a company’s success to the management system. This training will provide a good knowledge and understanding of ISO 9001:2015 Quality Management Systems requirements including the roles and responsibility for the newly- appointed or existing QMR of the company.

This training course will also help:
  • To determine the role of the Quality Management Representative in accordance to the requirements of ISO 9001:2015 QMS
  • To identify common problems in undertaking the role of QMR
  • To enhance the skills of delegates as QMR or those preparing to undertake the role
  • A better understanding of the contribution that the QMR can make for quality performance improvement
  • To create the  path or  journey for the development and enhancement of the company’s management system


  • The fundamentals of ISO 9001:2015 QMS
  • The essential roles, responsibilities and authorities of  Quality Management System Managers
  • Gaining Commitment
  • Managing The Development and implementation of ISO 9001:2015 QMS
  • Managing Maintenance of the QMS
  • Computerisation of ISO 9001:2015 QMS Documentation
  • Promoting Awareness of Customer Requirements
  • Handling Certification Audits
  • Managing the Process for Continual Improvement
This course is specially designed for QMR of companies that have been certified or in the process of achieving certification/surveillance/ recertification. In addition, other personnel in the company who need to know the roles and responsibility of QMR or assisting him/her are encouraged to attend.
This is a two-day course running from 9.00 am to 5.00 pm.
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